Policies

Payment Information

How payments are taken and how your payment details are protected.

Currency

Prices are shown in Indian Rupees (INR) unless a listing clearly says otherwise.

What you pay

The total amount payable for your order, including any applicable taxes and delivery charges, is shown at checkout before you pay.

How payments are processed

Payments are processed by a regulated third-party payment provider. Your card or bank details are entered with the payment provider and are never seen or stored by the studio.

Reservation during checkout

When you begin checkout, the painting is reserved for you for 30 minutes. If payment is not completed within that time, the reservation ends and the painting becomes available to others.

When a sale is confirmed

Your purchase is confirmed only after your payment has been verified. Because every painting is a single original, if a payment is ever received for a painting that has already been sold, that payment will be refunded in full.

Failed or duplicate payments

If money leaves your account but your order is not confirmed, or you are charged twice, please contact us with the details. Any amount we receive in error will be refunded to the original payment method.

Pricing errors

We take care to price every painting correctly. If an obvious error in price or description is discovered after you order, we will contact you before dispatch. You may then choose to continue at the correct price or cancel for a full refund.